Last updated on Oct 14 2026
This privacy policy sets out how LOKAI PRIVATE LIMITED uses and protects any information that you give LOKAI PRIVATE LIMITED when you visit their website and/or agree to purchase from them. It covers oneinfer.ai and OneInfer Studio (studio.oneinfer.ai).
LOKAI PRIVATE LIMITED is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, and then you can be assured that it will only be used in accordance with this privacy statement.
LOKAI PRIVATE LIMITED may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you adhere to these changes.
We may collect the following information:
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in suitable measures.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyze data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
On oneinfer.ai we use Google Analytics and Microsoft Clarity for this. Both set their own cookies. Microsoft Clarity also records how you use our pages, such as clicks, scrolling and mouse movement, so we can see where the website is hard to use. Google and Microsoft process this data under their own privacy policies.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
Our websites, including OneInfer Studio, use OneInfer Aura, our own chat assistant. It lets our team see who is on the site right now, so we can help, and lets you chat with our assistant and our team.
We collect:
We use this to show our team who is on the site and alert them when someone may need help, to let our team and our assistant answer you, and to count visits, page views and chats in daily totals.
The assistant's replies are written by AI models that we use through the OneInfer platform. To write a reply, the model receives your messages, the page you're on and, if you're signed in, your name and account details. It doesn't receive your email address.
How long we keep it:
Aura doesn't use cookies. It stores nothing in your browser until you send a chat message, and then only the chat token described above, which you can remove by clearing your browser's data for the site. You can ask us to delete your visit and chat data at any time by writing to support@oneinfer.ai.
You may choose to restrict the collection or use of your personal information in the following ways:
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.
When you connect OneInfer from ChatGPT, Claude, or another assistant (such as via Model Context Protocol / MCP), we receive only the information needed to perform the action you request. That can include your account identity, developer ID, prompts and messages, model selections, and GPU machine details. We use it solely to carry out that request on your OneInfer account.
The connector does not keep an independent copy of your conversation. The request is transmitted securely to OneInfer's API. Any underlying model or media provider that produces the result receives only the content required to process your request.
We keep account and request records only as long as necessary to provide the service, comply with legal obligations, resolve disputes, and maintain operational logs. You can disconnect ChatGPT, Claude, or any other assistant connector at any time. To review, correct, or request deletion of account information, contact support@oneinfer.ai.
Photos you upload are checked automatically on OneInfer's servers for explicit content. A photo that fails is not stored. A photo that passes can be sent to Seedance after you confirm consent.
Passing the automated screening does not constitute confirmation that the photo is lawful, or that any individual depicted in the image has agreed or consented. You remain solely responsible for having obtained all necessary authorizations for the processing of any face or likeness data.
Rejecting a photo is an automated decision. If you believe your image was refused in error, or wish to exercise your rights regarding automated processing under applicable data protection laws (such as India's Digital Personal Data Protection Act or the EU GDPR), you can request a manual human review by writing to support@oneinfer.ai.